Carerix Flows
Last updated
Last updated
You can create a new carerix flow by going to the BotStudio and clicking on "Create a flow from scratch"
And selecting "Carerix Flow" as the flow type
Carerix flows are characterized by the Carerix Field step, which is available in the right-hand tile menu. This step is only available within Carerix flows.
At the top of the screen, you can choose between two action types:
Resource Field: Select this option if you want to ask a question related to a specific field in Carerix (e.g., email address, job title).
Status Update: Choose this option if the action is about updating the candidate’s or match status in the system (e.g., available or unavailable for work).
In the Question box, you can type the message or prompt that will be shown to the candidate or user.
For example, if you are collecting the candidate’s email, the question could be:
This text field allows you to customize the interaction with the candidate.
This dropdown allows you to choose the Carerix field that you want to interact with.
When you select a Resource Field, the system will display a list of available fields in Carerix (e.g., email address, job title, sector). The field you select will be the one updated based on the candidate’s or user’s response.
In some cases, the AI will attempt to map the candidate’s response to one of the predefined values in Carerix. This is especially useful for fields like industry sectors or job types, where consistent data entry is required.
The AI will map the candidate's free-text response to one of the predefined values shown in the interface.
How Conversational Data Mapping Works
Question Prompt: The candidate is asked a question, such as:
AI Interpretation: Based on the candidate's free-text response, the AI will attempt to match their answer to one of the predefined values (e.g., industry sectors).
Matching to Predefined Values: The AI uses natural language processing to interpret the candidate's input. For example:
If the candidate answers “IT sector” or “I like to work with computers,” the AI might map this to the predefined value "Computerservice- en ict-bedrijven".
Similarly, if they answer “Construction,” it would be mapped to "Bouwnijverheid".
Updating the Field: Once the AI identifies the most appropriate match, the selected value is automatically stored in the corresponding Carerix field (e.g., Branche0 (toBrancheLevel1)).
Below you will find an example of what a Carerix Flow could do, it:
Checks if the email from the candidate is still up to date and updates it if necessary
Asks for the work preference of the candidate and updates this in Carerix
Updates the candidate status based on if they are available for work or not.
The first two steps in the flow are designed to greet the candidate and verify their email address stored in the system.
The flow begins by sending a personalized welcome message using the candidate’s first name, which is pulled from the Carerix database.
This uses the variable {{session.candidate.firstName}} to dynamically insert the candidate's first name.
See Carerix flow variables for a list of all available variables you can use in a flow.
Next, the flow checks the candidate’s email address currently stored in the system. The candidate is asked to confirm whether the email is still correct.
The variable {{session.candidate.emailAddress}} retrieves and displays the email address stored for the candidate in Carerix.
See Carerix flow variables for a list of all available variables you can use in a flow.
If the candidate’s responds by saying the email is incorrect, the flow will prompt them to provide their correct email address.
Once the candidate provides the correct email, this new email will be updated in Carerix. The system will then proceed to the next question about their preferred sector.
After the email is confirmed or updated, the flow continues by asking the candidate which sector they would like to work in.
Using Conversational data mapping the response is mapped to one of the predefined values and will be stored in Carerix as part of their profile. After receiving the sector information, the flow moves on to checking availability.
The last part of the flow asks whether the candidate is available for work and updates their status in Carerix accordingly.
The candidate is asked about their current availability to work.
Depending on the candidate’s response, their status in Carerix is updated.
If available: The flow sets the candidate’s status to reflect availability.
If not available: The flow updates the candidate’s employee status node to indicate they are not currently available.
These updates are done automatically in Carerix based on the candidate’s response, ensuring that the system remains up to date with their current situation.
